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Patient Satisfaction Questionnaire:

Thank you for selecting Midtown imaging as your preferred choice for your diagnostic services. We are honored to have you as a patient in our facility and strive to exceed your expectations of patient care.

Please take a moment to share your comments with us regarding your recent visit. We appreciate your feedback and look forward to exceeding your expectations in the future.

Sincerely,

Kevin Johnson,

V.P. of Operations
Midtown Imaging LLC.

 

Please Complete ALL fields

West Palm Beach
Palm Beach Gardens
Wellington/Royal Palm
Jupiter
Today's Date:
Name (optional):
Referred By:
Appointment Type:
Mammogram Bone Density
Ultrasound Xray
CT MRI
PET Scan Other
 
Which of the following influenced your decision to make an appointment with us? (if more than one reason, please rank in order of importance, with 1 being of highest importance and 10 being the lowest).
Proximity to home or office.  
Availability to make an appointment (timeliness).  
Referral from another patient.  
Referral from a friend, employee or family member.  
Physician scheduled appointment.  
Participation in your medical insurance plan.  
other  
 
Please rate us on the following:
  Excellent Good Fair Poor
Ability to get a timely appointment:
Courtesy and helpfulness of the staff:
First contact with scheduling
Appearance of reception/waiting area
Was the technologist friendly, knowledgeable and helpful
Explanation of treatment:
Questions/Problems resolved thoroughly and timely:
Explanation of billing, charges, or insurance:
Cleanliness of center/testing room:
Were you offered directions?
Was the receptionist friendly and helpful?
Would you refer other patients to our center for their diagnostic needs?
 
From the time of your appointment, how long did you wait to be called for your test?
0-5 min 6-15 min 16-30 min 31-60 min
> 60 min      
 
Is there someone you would like to compliment?
Do you have any other comments or suggestions, which might help us to improve our service?
May the clinical Director contact you in regards to this survey?


If Yes phone:
Email: